I am unhappy to state I am disappointed in American Airline’s managing of this make any difference. We hardly ever acquired our luggage until eventually late during the day on March thirteenth. To add insult to personal injury we had been charged $twenty five for each bag by American Airways for our return flight residence Although we didn’t shell out to check our bags on the best way into the Virgin Islands.
I felt compelled to condition that I can no more fly with you, when you continue to deal with folks without having regard. The most up-to-date, the service Pet dog concern. What on earth is Improper with the instruction? What ever it truly is, I can't fly with a company that cannot adequately prepare its personnel. Excellent bye!
No agent in sight. Flight 1583 delayed delayed and delayed without any information or updates offered by gate agent. what a nightmare
I had been a primary time person to on line reservations so I had been really nervous and I manufactured them at the same time as my brother-in-law from his dwelling so he could walk me by way of it. At the tip my cost for the very same journey was about $one hundred seventy a lot more than his. I locked inside a price (spherical journey)of $365 depart $thirty return trip, but was billed $425.12 Every in lieu of the $395 Each individual. Charging for seats only for the departure of $60ish, the return flight was not yet another demand due to the fact there have been seats available collectively at no additional charge. I had been charged both approaches in lieu of just the departure – so an additional $60ish. I planned to get my reservation in concurrently as my brother in legislation so I submitted it and tried using to determine following why mine was about $a hundred and seventy additional for a similar matter. I'd the confirmation electronic mail planning to my do the job so I could print it out so I didn’t have it accessible to me from my property. Once i went into function a second day later on, I could see anything was Improper. After i called AA I was transferred all-around and explained to nothing may very well be performed it was previous the 24 several hours – I didn’t need to terminate only get a credit history.
Our flight from Greenville, SC to Dallas arrived promptly but we were needed to stay inside the aircraft on tarmac for almost ninety minutes triggering many to skip connecting flights. AA screwed up once again–no one happy with staying dealt with like cattle; you have not appreciated your prospects.
I've built three tries to Get in touch with customer service by means of email messages relating to a latest international flight through which I had problems with don't just the popular seats that i did not receive, but the Awful shopper service wherein my sister And that i been given. She was discriminated from for becoming to large for being served food items since the tray couldn’t come down so the flight attendant explained he couldn’t feed her. Although there were open seats, and we might have been superior accommodated, instead we were put near the windows and caught there with babies.
Hello my identify is larneta And that i flew with American Airways for The 1st time to carry out a suprise bridal shower for my ally,but when I landed my baggage was not there.they despatched my baggage to Wisconsin. Ihad Almost everything for that suprise bridal shower in These baggage.I couldnt determine why they where by in Wisconsin And that i didnt treatment I just wished them to become wherever I had been immediately.So I needed to cancel almost everything. All her family members and his family and friends.I was practically crying in the airport she didnt even know I used to be there I arrived early only for the suprise.
I wish to relay an extremely inadequate buyer service encounter with American Airlines which occurred on Friday, July fifteen, 2016 with my flight from Dallas (DFW) to Washington, D.C. (DCA) And eventually to Charleston, WV (CRW), which did not arise. My flight from DFW was as a consequence of depart at three:00 p.m. Flight #2553. On account of our gate not becoming available (A further aircraft was trapped at our gate from a prior flight) and AA failed to remove it for servicing and no other gate being assigned to our flight. Around 45 minutes following our scheduled boarding time, a whole new gate was uncovered and the boarding commenced. Then right after Absolutely everyone boarded Flight #2553, we ended up delayed on the bottom resulting from floor crews not being able to rapidly and properly load the airplane. We lastly departed Dallas close to 75 minutes later on than scheduled. The landing in DCA happened with around 10 minutes still left for me to board my connecting flight to CRW.
I went to my lodge and put in the next FOUR hours on the phone with AA in an make an effort to have the bag despatched to LGA initial thing each morning, the place I will be waiting around.
What great is creating your displeasure to this so known as “consumer service” if practically nothing is finished to deal with the complaint.
This is with reference to flight 580 from charolet to Miami yesterday early morning, when I initial received to my seat I felt it had been just a mess. There was soda spilled from the chair and arm rest. There was trash from the last flight behind the seat forward of me. When I requested to obtain it cleaned up I had been presented no reaction and I had been left to sit inside of a sticky seat for almost 3 hours! This was the worst in aircraft experience I have at any time obtained definitely.
Upon landing in Roatan on Feb 14, I realized a bit of my baggage was continue to in Miami and they would have it around the aircraft on the additional resources following flight from Miami to Roatan, the next Saturday!
We had been on AA 1517 from Miami to Roatan 02/thirteen/16 and 02/14/sixteen & The flight was unable to land in Roatan and diverted to Belize. I'm familiar ample with flying to find out the Captain made the suitable contact and also the diversion was climate connected. On landing in Belize we have been informed through the Captain there was a warning mild on an motor that required to be addressed, the component was obtainable in Belize. The end result was a transparent mechanical hold off. We deplaned and ended up instructed we might get meals and consume. After in excess of one hour we had not been fed plus a bit afterwards we were given a sandwich and bottled h2o and afterwards told we could board.
I used to be to inform you of my not so pleasurable expericences with all your airline, and requesting a refund of my flight. To begin with I used to be suppose to be on the 7:55am flight from Gulftport,MS.